If not stated otherwise, products offered on this website are covered by 12 months international parts warranty (24 months international parts warranty if chosen during checkout).
Important! Warranty covers only defective parts and not labour or travel cost. Excluded from warranty are parts that wear out due to normal usage like heating elements, gaskets, etc., and any damage caused by inappropriate usage.
For small appliances our own After Sales Service Center takes care of warranty repairs
If it is necessary, products lighter than 40 kgs are examined and repaired in our workshop, so you only have to write us an email about the broken appliance and we send courier to collect. After reparation we send the machine back to your address with the same courier. No cost charged to you for shipping in either direction, unless the appliance turns out to be error-free or its damage was caused by inappropriate usage.
After the warranty period we will be assisting you the same proactive way, some charges may apply however, always consulted with you beforehands.
No matter which product is concerned and if it is under or over warranty period, we will be available for you anytime and will not leave you without assistance.